Terms of Service

Store practice - Reliable standard: These Terms of Service govern the US online store operated under the gocontigo trade name and apply when a visitor uses the site or places an order.

Cancellation and return remedies

Order guidance - Straightforward detail: Orders that have not shipped can be canceled; shipped orders proceed under the customer protections in the Refund Policy.

Liability and mandatory rights

Process clarification - Structured summary: Liability terms operate only within the boundaries of applicable law and do not waive remedies that must remain available.

Product information and safe use

Process overview - Operational process: Product pages aim to describe reusable bottles, mugs, tumblers, lids, and related accessories accurately. Device displays vary, so the instructions supplied for each item control care and safe use.

Order review and acceptance

Customer-facing rule - US-focused standard: Order confirmation remains conditional on available inventory, successful payment authorization, and reasonable security checks.

USD pricing, shipping, and taxes

Process overview - Service-led review: Checkout is conducted in USD, and the order may include taxes required by law even though standard shipping is complimentary.

Acceptable website use

Store responsibility - Clear approach: Any activity that is illegal, deceptive, destructive, security-sensitive, or infringing is forbidden.

How to reach the merchant

Practical application - US-focused direction: Customers can reach gocontigo through these current store contact details.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigoguide.shop

Phone: 512-962-7957

Physical and return address: 4094 Brentwood Dr, Corpus Christi, Texas, 78415, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).